The folder on my passenger seat was heavy with the weight of a hundred photographs, each one documenting a different crack, stain, or structural flaw. My job, if you could call it that, was to quantify damage for an insurance company, to translate the chaos of a collapsed ceiling or a flooded basement into a neat column of numbers. It was a living, but it had a way of draining the color out of the world. Today, the color was already leeched away by a relentless gray drizzle that had been falling on the outskirts of Millbrook since dawn.
Millbrook was a town of faded prosperity, its main street lined with brick buildings that had seen better decades. My destination was a house on the outskirts, a Victorian with a sagging porch and a yard that had surrendered to weeds. The claim was for water damage, but the photos suggested something more sinister. A cracked foundation, warped floorboards, and a peculiar staining on the walls that looked almost like… letters.
I pulled up to the curb, the rain drumming a relentless rhythm on my car roof. As I stepped out, umbrella in hand, I noticed a figure standing across the street, half-hidden by the branches of a weeping willow. He was tall, gaunt, and wore a long, dark coat that seemed to drink in the light. What caught my eye was the umbrella he held—a massive, black thing with a silver handle shaped like a serpent’s head. He wasn’t moving, just standing there, watching me. I chalked it up to small-town curiosity and headed for the front door.
The key from the realtor fit easily, and the door swung open with a groan. The smell hit me first: damp, mold, and something else, something sweet and rotten, like old flowers left in stagnant water. The living room was a wreck, furniture draped in white sheets, the wallpaper peeling in long strips. The floorboards creaked under my weight, and I could feel the cold seeping through my shoes. I began my inspection, snapping photos and taking notes, trying to ignore the feeling that I wasn’t alone.
The damage was concentrated in the back of the house, a small study lined with empty bookshelves. The water staining on the walls was worse here, and as I moved closer, I realized the stains formed distinct patterns—letters, perhaps, in a language I didn’t recognize. I traced one with my gloved finger, and a draft of cold air hit my neck. I spun around, but the room was empty. The umbrella man was now visible through the window, standing at the edge of the property, still motionless.
I tried to focus on my work, but the unease grew with each passing minute. I took a photograph of the wall, and when the flash fired, I saw it—a reflection in the glass of a framed picture that hung crookedly. There was a woman in the reflection, not the man outside, but a woman with dark hair and hollow eyes, standing behind me. I whirled around, but there was no one. The reflection had shown her in a mirror of a time long past, but I was alone now. My hands trembled as I reached for my phone to call the office, but the screen was black, dead.
Then I heard a sound from the basement. A rhythmic thumping, like something heavy hitting a wall. I’m not proud of what I did next. I should have left, but my rational mind fought to explain it away: maybe it was a trapped animal, maybe the wind. I grabbed my flashlight and descended the creaking stairs.
The basement was a cavern of shadows, the air thick with dust and the smell of decay. The thumping grew louder, more insistent, coming from a back corner behind a stack of old crates. I moved a crate aside and found a door I hadn’t seen before, painted over and sealed. The thumping was coming from behind it. I pressed my ear to the wood and heard a faint, muffled voice, a whisper of a name—not mine, but a name I felt in my bones was once my own.
I stumbled backward, tripping over a coil of rope, and landed hard on the concrete floor. The umbrella man was there, standing at the bottom of the stairs, his umbrella closed and dripping water. His face was pale, gaunt, and his eyes were as dark as the gaps between stars. He spoke without moving his lips. ‘You should not have come. She has been waiting.’
The basement light flickered, then died. In the darkness, I felt a cold hand on my shoulder, and a voice that was not the man’s but a woman’s, soft and broken, whispered, ‘They promised me a story, but they took my voice. You will find it. You will find it in the mirror.’
I don’t remember climbing the stairs, but I found myself outside, gasping for breath, the rain soaking me to the bone. The umbrella man was gone, and the house stood silent, its windows like dead eyes. On the front porch, I found an umbrella—not mine, but an old, black one with a silver serpent’s head. I didn’t touch it. I drove away, my hands shaking on the wheel, and when I finally pulled over to call my supervisor, my phone mysteriously worked again.
The files I had compiled were gone. Instead, in their place was a single photograph, developed from the roll I hadn’t remembered taking. It was a picture of the study, and in it, the reflection in the cracked mirror showed a woman in a tattered dress, her mouth open in a silent scream. Behind her, in the glass, was a man in a long coat—the umbrella man—and he was pointing at the camera, as if daring me to show the photo to anyone who would believe.
I’ve since researched the house. It belonged to a reclusive artist named Eleanor Vane, who vanished in 1932. Neighbors reported hearing her scream for days, but no one ever found her body. The only item ever recovered was an umbrella, its handle shaped like a serpent, which was found in the basement, propped against the wall, as if waiting for its owner to return.
I still work for the insurance company, but I’ve requested only to handle inspections in broad daylight, and never alone. But last night, I found a new photograph in my darkroom—a picture of me, asleep in my own bed, and in the corner of the frame, a shadow that holds an umbrella with a serpent’s head. I haven’t slept since. And I can’t shake the feeling that she has found her voice, and she wants me to write her story down.